Contact
Office
66-1530 PUU HULUHULU ST
KAMUELA HI 96743
For property owners looking for a completely hands off experience, our full service STVR hospitality management was developed with a passion for 5-star exceptional guest experience. Our team has over 24 years of experience in Hawai’i real estate and extensive hospitality & themed entertainment site management backgrounds.
We understand some property owners look to be more involved in the management of their property. Each of our service offerings can be tailored to your unique goals and budget. We specialize in in-home technology features, hospitality consulting, marketing, and more. Connect with us to find out how to turn your property into a guest favorite.
See What our Guests See
Successful hospitality brands use experiential marketing to develop an image guests want to love and know. Visit our vacation rental website, Polu Hawaii Vacations, to see what our guests see.
Dedicated to Exceptional Vacations
Our 100% Hawai'i based team is here to offer the next generation of vacation home rental management.
Let our team take care of caring for travellers staying in your vacation rental. Our easy to use and innovative systems meet and exceed the changing demands of today's vacation rental guest. We're committed to offering a level of service only seen at some of the worlds leading hotel and resort brands.
Our industry leading systems and business objective attracts a key demographic looking for luxury accommodations with a focus on exceptional hospitality & service. Our 100% local team works to offer guests expert local advice and concierge services before, during, and after their stay.
Our team has a strong background in sales, marketing, and storytelling. We apply our passion for videography, photography, and writing to create listings that guests will add to their travel 'wish list.'
Our full service management package includes regularly updated photography and videography at no extra charge.
A successful vacation rental property needs more marketing than a standard long term rental. You can trust us to create captivating materials that bring in great travellers.
We list properties on all major online travel agency platforms (OTAs). This increases the digital footprint of your unique property. Our mission is to develop a strong brand around your specific address, allowing future guests to find your vacation property easily online.
Our website, www.PoluHawaiiVacations.com was developed with the intent to capture the most valuable type of reservation, a direct booking. This allows us to personalize experiences and form true relationships with our guests. We do not rely solely on 3rd party booking platforms like VRBO or Airbnb to make your property a success.
Count on us to keep an eye on your vacation home while you're back on the mainland. We have experience in themed entertainment site management and like to think we've seen it all.
We'll schedule HVAC, plumbing, electrical, pest control, and handymen services to ensure you arrive back to the island to a property in the same condition you left it.
Sit back and put your vacation home on autopilot and let us file the taxes for you. We partner with professional tax compliance systems to ensure your Hawai’i General Excise and Transient Accommodations Taxes are paid properly and on-time.
We understand travellers look to come to Hawai’i as an escape from the world back home, however, this doesn't mean everyone disconnects in the same way. Our extensive technology background ensures the use of simple yet effective tools inside your home to enhance the experience of the guest.
Stop worrying about the Wi-Fi, smart locks, digital thermostats, SmartTV, and home automation and leave it to us to fine tune.
Don't see a service you're looking for? We've worked with property owners to develop custom management plans to satisfy their requirements. Connect with us to learn more about bespoke solutions for your rental property.